Program Management

Novo Connection doesn’t stop at the software. Our professional service team – known as Novo Benefits, has decades of combined experience of bringing cost-containment and white glove experience to our clients.

Our full-service support team can help you manage everything about your self-funded program - from implementation and analysis to marketing and educational materials to help your employees get up to speed with our cost-saving programs.

Novo Benefits

Our professional service team known as Novo Benefits, was founded in 2007 as a premiere self-funded solution focused on bringing Fortune 500 benefits to mid-market employer groups. As self-funding experts, we are constantly searching for the best products and services to help our clients maximize their benefits plans and stretch their dollars.

Our Services

As self-funding experts, we are constantly searching for the best products and services to help our clients maximize their benefit plans and stretch their dollar. We offer cost-effective benefit programs to clients everywhere. From healthcare coverage to life insurance and beyond, we are here when you need us.

OUR SERVICES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Vendor Management

Intense Vetting Process, Subject Matter Expert Interviews, Monitor Carrier Performance, Carrier Risk Penetration, Carrier Due Diligence

Underwriting

Risk Assessment and Placement, Carrier Negotiations, Renewal Modeling and Projections, Trend Analysis, COBRA and Reserve Analysis

Financial Analysis

Track Plan Performance, Assess Utilization, Monitor Claim Outcomes, Forecast Benefits, Budgets and Financial Summary Report Card

Population Management

Large Case Analysis, Predictive Modeling, Outcomes Management, Disease Management, Demand Management, Dialysis Negotiations

Regulatory & Compliance

Plan Document Review, Legislative and Regulatory Tracking, Plan Guidance, Strategic Analysis, Real-time Updates, HIPAA, COBRA, FMLA

ERISA

Account Servicing

Goal Setting, Plan Design, Plan Financing, Cost-Containment Strategies, Plan Management Strategies, Servicing Models, Contribution Strategies, Ancillary Lines and Worksite Benefits

Data Analytics

Data Mining Capabilities, Data Exchange Between Client & Vendor, Electronic Eligibility, Enrollment, Billing, Employer Web Portals, Dynamic Reporting

Wellness

Evidenced Based Programs, Biometrics, Population Analysis, Care Gap Management, Premium Differentials, Employee Engagement Metrics

EXPERTISE

Our team has been handpicked from the self-funded industry bringing the best talent available in the market. Let our expert team guide you through the confusing world of insurance.

TRANSPARENCY

You never need to worry about what you don’t know. Because of our commitment to full transparency you always have complete insight into all revenue streams, contract terms, and plan components. We will educate you every step of the way.

TAILOR BUILT

Each plan we build is customized to meet your specific health care benefit goals, regardless of the size of your organization or the number of employees. We constantly vet industry offerings so we can bring you cutting edge solutions.

INDEPENDENCE

You can trust that we will fight for you. Our refusal to accept any overrides or hidden revenue streams ensures you get the best deal and that your interests are at the center of every solution presented and decision made.

Program Management and Ongoing Support

Paired with Novo Connection, our professional service team (Novo Benefits) can work alongside brokers to build one-of-a-kind programs for their clients.

You will have experts who can help you with everything from implementation and analysis to marketing and educational materials to help your employees get up to speed with our cost-saving programs. We work hard to become your trusted partners and advisors to help you realize incredible savings potential.